Forward Deployed Engineer

We’re looking for a Forward Deployed Engineer (FDE) to solve high-impact, real-world problems alongside enterprise customers and own projects end-to-end, from first principles through production. You’ll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You’ll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact. This is a hands on-generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations. What You’ll Do ? Partner with customers to understand operational challenges and success criteria ? Translate open-ended problems into clear technical designs and implementations ? Build AI agents that integrate with customer systems and perform real tasks ? Own deployments, including reliability, performance, and continuous improvement ? Test with real data, measure outcomes, and iterate based on results ? Collaborate with Product & Engineering to ship high-quality solutions ? Contribute to tools, documentation, and best practices that scale customer delivery What We’re Looking For ? 3+ years of experience in software engineering or technical problem-solving roles ? Strong fundamentals in software design, system design ? Clear communication skills and a strong ownership mindset ? Experience working across systems, integrations, and data flows ? Comfort working directly with customers and owning ambiguous problems ? Curiosity and interest in building AI-powered systems that work in practice Nice to Have ? Experience in forward-deployed, solutions engineering, or customer-facing roles ? Exposure to AI agents, automation, or conversational systems ? Experience operating and improving production systems