NOC Student

Role Overview AccessFintech is looking to hire a student for a part-time NOC / Operations Support position, based at our Ramat Gan office (Stock Exchange area). The role includes rotating shifts, including nights and holidays, supporting live production monitoring outside standard business hours. Responsibilities ● Actively monitor our microservices-based application using a range of monitoring and logging tools. ● Proactively communicate on service and infrastructure health, impacts, escalations, and other critical analysis. ● Respond to events raised by monitoring tools, working toward restoration of service. ● Act as the first point of contact for support, serving as a hub to escalate and communicate with other technical groups and management. ● Manage incidents and trigger on-call policies as needed. ● Add to and improve documentation associated with monitoring and procedures. ● Provide first-aid and initial troubleshooting on new or recurring issues. ● Work closely with the Development, Operations, and Client Services teams. ● Act as first responder to incidents — driving resolution, communicating with relevant teams, and documenting outcomes.