Project Manager

Location: Har Tuv B Industrial Area, Beit Shemesh, Israel Employment Type: Full-time, on-site, 42 hours per week Schedule: Sunday–Thursday, supporting US business hours: ● Sunday: 10:00 AM–6:00 PM ● Monday–Thursday: 3:00 PM–11:30 PM About the Role INNOVA is seeking an organized, proactive, and customer-focused Project Manager to join our growing HVAC company. In this role, you will oversee projects from confirmed sale through installation, commissioning, and warranty activation. You will serve as the primary point of coordination between customers, installers, sales representatives, and internal teams, ensuring each project progresses smoothly and meets company standards. This position is ideal for someone who enjoys building professional relationships, managing multiple priorities, and taking ownership of tasks from start to finish. Key Responsibilities Project Coordination & Customer Communication ● Review confirmed sales orders and initiate the project workflow. ● Establish contact with customers, explain the installation process, and align expectations regarding timelines and next steps. ● Coordinate with assigned installers, sales teams, developers, and other stakeholders throughout each project. ● Track progress, proactively identify potential delays or issues, and coordinate timely resolutions. Installer Training & Installation Oversight ● Schedule and coordinate installer training, including remote sessions where applicable. ● Ensure installers receive the required manuals, certification forms, and project documentation and understand company procedures. ● Coordinate mock-up installations, pre-installation inspections, and installation quality checks. ● Follow up on installation certification requirements, including required sampling and supporting documentation. ● Oversee projects carried out through third-party representatives, ensuring installer training and execution meet company standards. Project Completion & Documentation ● Ensure commissioning documentation is submitted when systems are activated. ● Verify that all project requirements and documentation are complete before coordinating warranty activation and issuance. ● Maintain accurate, complete, and consistent project records. ● Manage multiple projects simultaneously while maintaining close attention to timelines, details, and follow-through. Post-Installation Support & Process Improvement ● Support customers after installation, including coordinating maintenance guidance, troubleshooting, and follow-up. ● Maintain ongoing customer communication to support satisfaction and proper system use. ● Help improve project workflows, coordination processes, and installation standards. Requirements ● Up to 3 years of experience in project management or a customer management role. ● Native-level English, with excellent written and verbal communication skills. ● Strong organizational skills and the ability to manage multiple projects and priorities. ● Confident, professional communication with customers, installers, and internal teams. ● A proactive approach to problem-solving, with strong ownership and consistent follow-through. ● High attention to detail, particularly when tracking project requirements and maintaining documentation. ● Ability to learn technical products, installation processes, and company procedures. ● Availability to work on-site during the stated schedule. Advantages ● Background or experience in the HVAC industry. ● Previous experience working with the US market. To apply: https://zurl.to/cEi2 Show more Show less